*please increase quantity to reflect amount you want on the voucher* if you want an amount not available in this way just pop me a message*
The perfect engagement/new home/birthday/new baby/just because gift!
Vouchers are valid for 12 months from date of purchase although if the recipient books in within that time I will honour the full amount so don't worry if it's intended for a wedding ages away for example.
Vouchers will be posted to address given on order, if to be sent directly to the intended recipient please add details in the notes. All vouchers are sent out with a compliment slip in a kraft paper envelope. If you want any message on the compliment slip again just let me know in the notes when ordering.
VOUCHER
Returns and exchanges
I gladly accept returns if the item is faulty
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
• Custom or personalised orders
Returns and exchange details
If you are unhappy with your order please get in touch with me as soon as possible.
I am unable to refund custom/personalised orders unless faulty, proof of the fault will be required (if the fault was due to packaging then proof of this will be required as well) before I can consider any refund.
Payment
Payment must be made in full and have cleared before the item is shipped/collected.
If you are having any issues with payment please do not hesitate to contact me and I will assist you in any way I can.
Shipping
If an item needs posted it will be sent 2nd class (signature required)
If you need an item sooner please let me know prior to ordering and I can try to accommodate and alter the price if need be.
Please make sure you give the correct shipping address as I can't be held responsible for shipment to an incorrect/old address. This will be your responsibility to sort out, I am unable to replace items shipped out to incorrect/old addresses.